Opinions about the management of the federal e-Rate program have improved over the last year, a new survey suggests. But applicants continue to be frustrated by audits, and they'd like to see more transparency in the program.


e-Rate consulting firm Funds for Learning (FFL) released the results of its second annual survey of e-Rate participants June 29. The e-Rate provides $2.25 billion in telecommunications discounts for eligible schools and libraries each year, but keeping track of the program's many rules and deadlines can pose a challenge to applicants.


Nearly 73 percent of those surveyed who expressed an opinion about the e-Rate's management...

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