They say computers make life easier. I say they sometimes make our lives miserable.

During the past two years, I've visited Apple’s Genius Bar eight times. I've watched a student cry in front of her PC after she found a Word document she had worked on for days corrupted. I've witnessed someone spill coffee on my colleague's MacBook, and then felt enraged when he had to spend almost half its price to make the thing work again.

Now you may ask me: What's going on with our computers? Well, there is nothing wrong with the computers. It's us. It's our bad habits...

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