The Malcolm Baldrige National Quality Award is the highest level of national recognition for performance excellence that a U.S. organization can receive. The award focuses on performance in six key areas: product and service outcomes, customer-focused outcomes, financial and market outcomes, workforce-focused outcomes, process effectiveness outcomes, and leadership outcomes. To be selected as an award recipient, an organization must have a system that ensures continuous improvement in overall performance in delivering products and/or services provides an approach for satisfying and responding to customers and stakeholders.
Laura Ascione is the Editorial Director at eSchool Media. She is a graduate of the University of Maryland's prestigious Philip Merrill College of Journalism.
Latest posts by Laura Ascione (see all)
- In districts, reaching readiness, retention, and success - March 5, 2026
- AI use is on the rise, but is guidance keeping pace? - January 2, 2026
- 49 predictions about edtech, innovation, and–yes–AI in 2026 - January 1, 2026