DALLAS, TX – According to the latest research from the Centers for Disease Control and Prevention, 20 percent of teens reported having seriously considered suicide, and nine percent have attempted suicide. U.S. schools are doing their best to support students, but with staffing shortages and additional challenges exacerbated by the widespread disruption in teaching and learning, the education community needs solutions to help with recovery.
Gaggle, the leader in helping K-12 districts manage student safety on school-provided technology, is working with Amazon Web Services (AWS) to address the issue by providing in-the-moment support for students experiencing mental health crises including anxiety, depression, bullying, abuse, and suicide ideation. This effort combines the advantages of Amazon Connect, an easy-to-use, cost-effective, cloud contact center, with Gaggle’s ReachOut, a 24/7 mental health crisis hotline for schools.
“We’re excited to work with AWS to provide convenient access to our mental health hotline to thousands of students nationwide,” said Jeff Patterson, CEO of Gaggle. “We created ReachOut to provide immediate support to students who not only need to be listened to but also advised by trained coaches who can handle crisis situations, hopefully preventing things from getting worse.” He continued, “At Gaggle, we want to do everything we can to help kids who are struggling. This new hotline is another tool we are offering to do just this.”…Read More