Palo Alto computer system crashes, erasing data


Teachers put in extra hours to re-enter grades and students even rewrote essays after a computer system used by Palo Alto high and middle schools crashed last month, erasing more than a month’s worth of data, reports the San Jose Mercury News. The district has been using Blackboard’s InClass system since 2004. It allows teachers to post documents and assignments for students to download, or post grades for students to check. Students also can upload and store documents there, and the system has a gradebook where teachers can track grades. The system is backed up nightly, said district Director of Educational Technology Marie Scigliano, but on April 26 something went wrong during one of those backups. The bad backup crashed the server and corrupted all of the recent backup data, Scigliano said, destroying all the data from after March 15—the last time a more thorough, permanent backup had been performed…

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Teachers put in extra hours to re-enter grades and students even rewrote essays after a computer system used by Palo Alto high and middle schools crashed last month, erasing more than a month’s worth of data, reports the San Jose Mercury News. The district has been using Blackboard’s InClass system since 2004. It allows teachers to post documents and assignments for students to download, or post grades for students to check. Students also can upload and store documents there, and the system has a gradebook where teachers can track grades. The system is backed up nightly, said district Director of Educational Technology Marie Scigliano, but on April 26 something went wrong during one of those backups. The bad backup crashed the server and corrupted all of the recent backup data, Scigliano said, destroying all the data from after March 15—the last time a more thorough, permanent backup had been performed…

Click here for the full story

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