FARMINGTON HILLS, Mich. – Gale, part of Cengage Group, is pleased to announce that it has received five platinum awards, one gold and an honorable mention award in LibraryWorks’ ninth annual Modern Library Awards (MLAs). The MLAs were created to recognize the top products and services in the library industry in a truly unbiased format. This is the second consecutive year Gale has been recognized by the MLAs for product excellence.
Products and services were submitted in the fall of 2022 and sent to more than 80,000 librarians at public, K-12, academic, and special libraries. Only customers with experience with these products/services in their facilities were permitted to judge the products/services, resulting in a truly unbiased score.
Each judge scored the product on a numeric basis from 1-10 on a series of questions regarding functionality, value, customer service experience and overall satisfaction.…Read More