FARMINGTON HILLS, Mich. – January 14, 2022 – Gale, part of Cengage Group, is thrilled to announce that Gale In Context: For Educators has been named Product of the Year in LibraryWorks’ eighth annual Modern Library Awards (MLAs). The MLAs were created to recognize the most elite products and services that serve the library industry.
Products and services were submitted in the fall of 2021 using a simple application, and then were posted on a private site with an enhanced description and attendant materials. These products were batched into small groups and sent to the LibraryWorks database of more than 80,000 librarians at public, K-12, academic, and special libraries. Only customers with experience with these products/services in their facilities were permitted to judge the products/services, resulting in a truly unbiased score.
Each judge scored the product on a numeric basis from 1-10 on a series of questions regarding functionality, value, customer service experience and overall satisfaction. The product with the overall highest score was awarded the coveted Product of the Year award. Gale In Context: For Educators received the top score this year, achieving a 9.95.…Read More