As a technology user, I have over the years:

  • Dropped and broken my phone’s screen

  • Spilled liquid on my laptop’s keyboard, frying the motherboard

  • Pulled the cord out a device, breaking off the connection

  • Pushed a monitor off my desk onto the floor

  • Left my computer bag on top of my car’s roof, and driven off


These acts were, believe me, unintentional. The costs of these mistakes wound up coming out of my own pocket.

So I have a degree of sympathy when our students bring their Chromebooks in for repair. Stuff happens to even the most careful technology user.

Unfortunately, we see...

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  • About the Author:

    Doug Johnson is the director of technology for the Burnsville-Eagan-Savage (MN) Public Schools. His teaching experience has included work in grades K-12. He is the author of nine books, columns in Educational Leadership and Library Media Connection, the Blue Skunk Blog, and articles published in over 40 books and periodicals. Johnson has worked with over 200 organizations around the world and has held leadership positions in state and national organizations, including ISTE and AASL.