A director of community relations explains how her school district communications improved after working to reach families in different ways.

How we ensure flexibility in our school district communications


A director of community relations explains how her district improved communications by working to reach families in ways that work for them

Key points:

  • School district communications can be complicated by multiple languages and how families prefer to receive messages
  • Flexible communications can help districts resolve a number of issues, including parent outreach and delinquent accounts
  • See related article: Language barriers still impede home-school communication

Fairfield City Schools is a suburban district with approximately 10,000 students. About 40 percent of our students qualify for free and reduced lunch, and we have large populations of Spanish- and Nepali-speaking students.

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